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Terms of Use
Privacy Policy
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Scope of this Policy
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This policy applies to all visitors of the Wild Wood website, wildwoodgame.co.uk. This policy explains when and why personal information will be collected, how it will be used and how we keep it secure.
We may change this policy from time to time so please review this page occasionally to ensure that you are happy with any changes. By visiting this website, you are agreeing to be bound by this policy.
Any questions or concern regarding this policy and our privacy practices should be sent by email to thewildwoodgame@gmail.com. If at any time you wish to alter any details previously provided please refer below.
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Your Data: How we collect it, what is collected and how it will be used?
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We obtain data about you through the following channels:
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You sign up for our mailing list via the Wild Wood website. We will register the personal data that you provide to us (name, email address) in order to send you relevant updates on the game.
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If you proactively contact us via email, we will register the personal data that you provide to us (name, email address).
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If you follow us or interact with us on any of our pages on social media platforms, such as Twitter, information you provided will be subject to this privacy policy as well as each individual social media platform’s own privacy notice. We encourage you to read the privacy notice of such social media platforms.
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We use cookies to improve and understand traffic on our website. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies.
We endeavour to ensure all information held by Wild Wood is as accurate as possible. We will hold your personal information on our systems for as long as is necessary for the relevant activity.
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Your rights and how to access and update your Information
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Individuals who we have collected information from have the rights of access, rectification, erasure, restriction of processing, objection and data portability on the basis the request will not contravene or prevent any legal or statutory obligations.
Once the identity of the person making the request has been verified a copy of the information we hold about you will be provided free of charge. However Wild Wood reserves the right to charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive. Wild Wood may also charge a reasonable fee to comply with requests for further copies of the same information.
If you wish to amend any information we have collected, exercise your rights of Subject Access Request, withdraw your consent to receive future information from us or request your information to be erased, you may do so by sending an email to thewildwoodgame@gmail.com. Please provide the following detail for verification and data matching purpose:
Your Subscribed Name: xxxxx
Your Subscribed Email: xxxxx
After you have submitted a Subject Access Request, once the identity of the person making the request has been verified, we will respond to all requests within one month of receipt and will aim to provide some if not all requested information to you within the same period. If we require more information from you, or if your request is unusually complicated, we may require more time and will inform you accordingly.
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Security
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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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All News Updates will be sent via email. Transmitted information over the Internet can never be guaranteed to be 100% secure. Wild Wood aims to minimise all risks preventable by putting a secure network firewall to provide real-time network security on the Internet. All emails are transmitted encrypted using symmetric / asymmetric encryption S/MIME.
All direct payment gateways offered by Wix.com and used by Wild Wood adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by the Wild Wood Store and its service providers.